Adzi Terms of Service

Last Updated: May 04, 2026

1. Introduction and Acceptance

Welcome to Adzi. These Terms of Service (these “Terms”) constitute a legally binding agreement between you (the “User” or “you”) and VELRIO LIMITED (“Company”, “we”, “us” or “our”), with offices at Prodromou, 75, ONEWORLD PARKVIEW HOUSE, Floor 4, 2063, Nicosia, the Republic of Cyprus, the owner and operator of Adzi, concerning your access to and use of the Adzi website (https://adzi.ai) and all related services, products, features, software, documentation and content (collectively, the “Service” or “Services”). Depending on your location, payment method, or other relevant factors, your access to the Service, including through sales or payment processing, may be facilitated by VELRIO LIMITED or its authorized partners, including, but not limited to Findmy LLC.

Findmy LLC collects and processes personal data in connection with the Service, including its operation and technical support, as described in our Privacy Policy (incorporated herein by reference).

By accessing or using the Service (including browsing the website(s), using any tools, products, services), you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy (incorporated herein by reference) and any other policies referenced in these Terms. If you do not agree with these Terms or any related policies, you must not use the Service.

By agreeing to these Terms, you represent and warrant that you are at least 18 years old (or the age of legal majority in your jurisdiction) and have the legal capacity to enter into a binding contract. If you are using the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms. You also represent that you are not barred from using the Service under any applicable laws, for example, you are not located in a country that is subject to U.S. or EU sanctions or embargoes, and you are not on any government list of prohibited or restricted parties.

We reserve the right to modify or update these Terms from time to time. If we make material changes, we will update the “Last Updated” date above and, if required by law, provide additional notice (for example, via email or a notice on our website(s)). Your continued use of the Service after any such changes become effective constitutes your acceptance of the new Terms. If you do not agree to any update, you must stop using the Service.

2. Account Registration and Security

To access many features of Adzi, you must create a user account. When registering, you agree to provide true, accurate, current, and complete information about yourself as prompted by the signup process (including a valid email address and any required profile information). You also agree to keep your information updated. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You should use a strong password and limit access to your account. You agree not to share your account with anyone or allow others to use your login credentials. If you become aware of any unauthorized access or use of your account, you must notify us immediately. We are not liable for any loss or damage arising from your failure to secure your account or to notify us of unauthorized use in a timely manner.

You may not register multiple accounts for yourself or create an account using someone else’s identity or information. You agree not to misrepresent your identity or affiliation with any person or entity. The account you create is personal to you and not transferable. We reserve the right to suspend or terminate accounts that violate these requirements.

3. Services

Adzi provides an AI-powered platform designed to help users create, test, and optimize advertising creatives. Core purpose of Adzi is to simplify the process of launching effective ads by combining guided onboarding, AI-driven content generation, and practical tools for marketers and beginners. Our Services, among other things, allow users to:

All content and features provided through the Service, including those listed above, are collectively referred to in these Terms as the “Service Content”. You may be required to purchase a subscription or pay other fees to access certain Service Content, as described in Section 5.

Please note that we may introduce new features or make changes to existing features as the Service evolves. Any new feature that we add will also be considered part of the “Service” and will be governed by these Terms (and additional terms if applicable). We reserve the right to modify or discontinue any feature or portion of the Service at any time (see Section 16).

4. Intellectual Property and License Rights

4.1 Ownership of Service Content: All materials and content provided as part of the Service - including the website(s) design, text, graphics, logos, branding, trademarks (e.g., the “Adzi” name and logo), videos, articles, software code, and other content (collectively, the “Service Content”) - are owned by the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws. You agree that nothing in these Terms transfers any ownership of any intellectual property to you or any user; rather, you are granted a limited right to use the Service Content under the license described in this Section.

4.2 License to Use the Service: Subject to your compliance with these Terms and applicable laws, the Company grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and Service Content for your own personal, non-commercial use. This license is provided solely for the purpose of enabling you to use and enjoy the benefit of the Service as intended by us and as permitted by these Terms. You acknowledge that all software, algorithms, and underlying technology of the Service are proprietary to the Company or its partners.

4.3 License Restrictions: You agree that you will NOT, and will not permit anyone else to, do any of the following with respect to the Service or Service Content, except as expressly authorized in writing by us:

Any use of the Service or Service Content that is outside the scope of the license granted in these Terms will be considered a violation of our intellectual property rights and a breach of these Terms. Such unauthorized use may result in the immediate suspension or termination of your account (Section 10) and may also violate applicable law, which could subject you to legal liability.

4.4 User Content: If you post, upload, or otherwise provide any content to the Service (for example, a profile picture, reviews or feedback, questions in forums, or any other text, images, or materials - collectively, “User Content”), you retain any ownership rights you have in that content. However, by submitting User Content, you grant the Company a worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, modify, create derivative works of, distribute, publish, and otherwise use your User Content for the purpose of providing and improving the Service and as otherwise permitted by our Privacy Policy. For example, if you post a testimonial or feedback, you allow us to display it. We will not use your User Content for marketing or other purposes outside the scope of the Service without your consent.

You are solely responsible for any User Content you provide. You must ensure that you have all necessary rights to the content and that it does not infringe or violate the rights of any third party (such as copyright, trademark, privacy, or publicity rights) and is not defamatory, obscene, or unlawful. By providing any content, you represent and warrant that you have the right to do so and to grant us the license described above, and that our use of your content as permitted will not violate any law or anyone’s rights. We do not routinely monitor User Content, but we reserve the right to remove or disable any User Content that we believe may violate these Terms or the law, and to terminate accounts of repeat infringers.

AI-Generated Outputs: Subject to your compliance with these Terms, you retain any rights you may have in the outputs generated by the Service based on your inputs (“Outputs”). However, you acknowledge that due to the nature of artificial intelligence, similar or identical outputs may be generated for other users, and the Company does not guarantee the uniqueness or exclusivity of any Outputs. The Company retains all rights to the underlying technology, models, and systems used to generate such Outputs.

4.5 Feedback: If you choose to provide any suggestions, ideas, or feedback to us about the Service (“Feedback”), you agree that we can use and implement such Feedback in our products and services without any obligation to you. Specifically, you hereby grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate any Feedback you provide, without any payment or credit to you.

5. Subscription Plans, Fees, and Payment

Certain features of Adzi (such as full access to AI-powered platform features) may require a paid subscription or other fees. When you sign up for a trial or subscription, or make any purchase through the Service, you agree to the pricing and payment terms presented to you for that purchase. All fees are stated and charged in U.S. Dollars (USD) unless otherwise specified.

5.1 Introductory Trials: We may offer new users a one-time introductory trial period to evaluate the Service. The specific duration, features included, and any fee for the trial (if any) will be disclosed at the time you sign up. Unless otherwise stated, trial offers are limited to one per user. Trials might automatically convert to a paid subscription at the end of the trial period unless you cancel before the trial ends. We will inform you of the terms of conversion when you sign up. For example, if you do not cancel by the last day of a 7-day trial, we may automatically begin your paid subscription on the next day and charge your provided payment method the subscription fee. Mark your calendar or set a reminder for when your trial ends so you can cancel in time if you decide not to continue.

5.2 Subscription Plans: We offer subscription plans for ongoing access to the Service Content (for example, plans of 4 weeks, 12 weeks, or other durations). The details of available plans, including their lengths, features (such as which content is included), and pricing, will be provided on our website(s) at the time of purchase. When you subscribe, you are purchasing a recurring subscription that will automatically renew at the end of each billing period unless cancelled as described below. For instance, if you purchase a 4-week subscription, it will renew for another 4-week period and charge you again at the standard rate, every 4 weeks, until you cancel. The standard renewal rate may be different from a special introductory rate you received; unless we inform you of a change, the renewal will be at the then-current standard price for your plan.

5.3 Payment Methods: We accept various payment methods for subscriptions and purchases, such as major credit cards, debit cards, PayPal, and Apple Pay, processed through third-party payment processors like Stripe, etc. By providing a payment method, you represent that you are authorized to use that method and you authorize us (and our payment processors) to charge your chosen payment method for the fees due (including applicable taxes) for any purchases, subscriptions, or renewals. Authorization: You consent to our processor storing your payment information and charging the recurring subscription fees automatically at the start of each billing cycle without further action by you. For example, if you sign up and pay on January 1, and it’s a monthly plan, you authorize us to charge your card again on February 1, March 1, and so on until you cancel.

5.4 Billing Cycle and Auto-Renewal: Subscription fees are charged at the beginning of each subscription term (and for renewals, on the first day of the renewal term). We typically bill the same calendar day that you signed up in each renewal period. However, if a renewal would fall on a date that doesn’t occur in a given month, or on a weekend or holiday, we may adjust the billing date (for example, if you subscribed on the 31st of a month, and a month has only 30 days, we might bill on the 30th or next business day). We will try to keep your billing date consistent and will notify you of any material changes to billing schedules. Auto-Renewal: UNLESS YOU PROPERLY CANCEL before the end of the current term, your subscription will automatically continue and we will charge your payment method for the next term’s fee. This will happen without further notice, except that we may send a reminder for longer billing intervals (e.g., annual plans) if required by law or as a courtesy. By subscribing, you accept responsibility for all recurring charges until you cancel.

5.5 Changes to Plans or Pricing: Our subscription offerings and prices may change over time. We reserve the right to introduce new plans, change the features or limits of existing plans, or adjust prices at our sole discretion. If you are a current subscriber, any price increase or significant change in your plan’s features will be communicated to you in advance, in accordance with applicable laws (typically via email or via the Service).

Advance Notice: We will give you reasonable notice (for example, at least 14 days) before a material price increase or plan change affecting you is set to occur, to allow you an opportunity to cancel if you do not agree. If you do not cancel, the new price or plan terms will take effect from your next billing cycle. Promotional or introductory discounts apply only for their stated initial term, and thereafter subscriptions renew at the standard rate. We will not retroactively change fees for a period you’ve already paid for. All fees and charges are non-refundable except as expressly stated in these Terms or required by law (see Section 6).

5.6 One-Time Purchases: In addition to subscriptions, the Service may allow you to make one-time purchases, such as purchasing additional content or features (if not included in a subscription). The fee for any one-time purchase will be disclosed at the time of the transaction, and you agree to pay that amount. When you confirm one-time service, you may be charged immediately upon confirmation of purchase or upon delivery of the service, as specified. The general no-refund policy described in Section 6 applies to one-time purchases as well, unless otherwise provided by law or a specific guarantee for that product/service.

5.7 Payment Failures: It is your responsibility to ensure that your provided payment method information is current, valid, and has sufficient funds. If a recurring payment fails (for example, due to an expired card or insufficient funds), we (or our processor) may attempt to re-run the charge or contact you for an updated payment method. If payment remains unsuccessful, we reserve the right to suspend or cancel your subscription for non-payment. You will remain responsible for any amounts that could not be charged, and we may limit your access to paid features until the balance is paid. By providing a payment method, you acknowledge that billing may involve submitting your information to third-party payment processors, and that your information will be handled by them pursuant to their own terms and privacy policies. We are not responsible for any errors or security breaches by these payment processors.

5.8 Taxes: Our prices do not automatically include any taxes that may apply. If any sales, use, value-added, or other taxes (collectively “Taxes”) are required by law on your purchase, we will either include them in the price or charge them additionally. If we are required to collect Taxes, we will do so at the applicable rate at the time of your transaction, and you agree to pay such Taxes. Where applicable, such Taxes will be shown at checkout. You are responsible for any taxes or duties on your purchases, except taxes based on our income. We reserve the right to adjust pricing if tax rates change.

6. Cancellation and Refund Policy

6.1 Cancellation of Subscription by You: You have the right to cancel your subscription or trial at any time, effective as of the end of your current billing period. You may cancel by contacting our customer support (e.g., by emailing [[email protected]]). For subscriptions purchased on our website, a cancellation request must be received at least 24 hours before the end of your current trial or subscription term to avoid being charged for the next period. Once you cancel, your subscription will not auto-renew further. You will continue to have access to the paid features until the end of the period you already paid for, but you will not receive a prorated refund for the remaining days in the cycle except where required by law.

If you cancel during a free or introductory trial, cancellation will prevent the trial from converting into a paid subscription. If you cancel a paid introductory trial (one that had an upfront fee) before it ends, you will not be charged for a full subscription, but the initial trial fee itself is generally non-refundable (except as required by law). Upon cancelling a trial, your access to premium features may end immediately or at the trial’s scheduled end, at our discretion.

6.2 Termination or Cancellation by Us: We reserve the right to terminate or not renew your subscription at our discretion. If we discontinue or materially downgrade the Service or your plan and end your subscription without cause, we will provide a pro-rata refund of any prepaid amounts for the remaining period. If, however, your access is terminated or suspended for cause - for example, due to your violation of these Terms, fraud, or non-payment - you will not be entitled to any refund for unused time. (Termination of accounts is further addressed in Section 10).

6.3 General No-Refund Policy: All purchases and payments are generally non-refundable. By default, once a payment has been made (whether for a subscription renewal, a one-time consultation, or any other Service purchase), it is final and will not be refunded except in the specific circumstances described in these Terms or as required by applicable law. This no-refund policy applies to subscription fees (including if you cancel mid-way through a month or term), trial fees, one-time purchases, and unused Service Content. For example, if you forget to cancel before your subscription renews, or if you only used the Service lightly or not at all during a period, you are not automatically eligible for a refund. We urge you to evaluate the Service promptly during any trial period and cancel timely if it isn’t a fit.

6.4 Specific Refund Conditions: We may consider refund requests in the following situations, in our sole discretion or where required by law:

Except as stated above or as required by law, we do not grant refunds for reasons such as: changing your mind about a purchase, deciding you no longer need the Service, dissatisfaction with the content or features (unless we’ve materially failed to deliver what was promised), lack of usage, or failure to cancel before renewal. For instance, not realizing that a subscription would auto-renew, or not using the Service as much as anticipated, are not grounds for a refund. We provide ample information about our plans and auto-renewal, and it is your responsibility to manage your subscription.

6.5 Chargebacks: Initiating a chargeback or payment dispute with your bank or credit card for a charge from us without first contacting us to resolve may be considered a violation of these Terms. If you dispute a legitimate charge, we reserve the right to suspend your account pending resolution. We also reserve the right to contest any unwarranted chargebacks. Abuse of chargebacks (for example, trying to get a refund via the bank while still continuing to use our Service) may result in termination of your account and legal action. If a chargeback is granted by your bank, your account will be terminated immediately upon notice to us of the chargeback.

6.6 Legal Rights EU/UK Consumers (14-Day Withdrawal): If you are a consumer resident in the European Union, European Economic Area, or United Kingdom, you have a statutory right under EU/UK law to withdraw from a contract for digital services within 14 days of purchase without giving any reason. However, by purchasing a subscription or digital service from Adzi, you expressly request and consent that we begin providing the service immediately (e.g., by giving you instant access to premium content or features) and you acknowledge that if the service is fully provided to you, you will lose the right to withdraw from the contract. For a subscription service that begins immediately, this typically means your 14-day withdrawal right expires once the digital service has been fully performed or significantly used by you. If you do not agree to waive the cooling-off right, do not complete the purchase.

6.7 Residents Outside EU/UK: If you reside outside the EU/EEA/UK, local laws regarding refunds and cancellations may vary. In the U.S. and Canada, for example, there is generally no automatic “cooling-off” cancellation period for online subscriptions. Our no-refund policy will apply to you except to the extent that applicable law in your jurisdiction provides otherwise. If your local consumer laws mandate any cancellation or refund rights, we will honor those as required. Otherwise, purchases are final as stated.

6.8 Processing Refunds: If a refund is issued, it will be credited to the original payment method used (or, if not feasible, through an alternative method we mutually agree on). Please note it may take several business days for refunds to appear on your account. Subscription cancellations that result in a refund (when required by law or granted by us) will typically cause the immediate termination of access to the paid Service. In other words, if we agree to refund a charge for a given period, you will lose premium access for that period since you’re getting your money back.

By using the Service or making a purchase, you acknowledge and agree to this refund policy. You further agree not to circumvent it by attempting to obtain refunds through your bank that are not in line with these Terms. This Section does not affect any rights you have under law. If any refund is provided beyond what the law requires, it is done at our discretion and does not waive our rights to enforce the no-refund policy thereafter.

7. User Conduct and Prohibited Activities

You agree to use Adzi only for lawful purposes and in accordance with these Terms. You must not (and must not assist or enable any other person to) use the Service in any way that:

Violates Any Law or Regulation: You may not use the Service for any illegal purpose, or to encourage or facilitate illegal activity. You agree to comply with all applicable laws and regulations in connection with your use of Adzi. This includes, without limitation, laws governing financial advice, securities trading, data protection, intellectual property, and export control/sanctions. (For example, you may not use the Service if you are in a country prohibited by U.S. or EU export laws, or use it to transmit content in violation of sanctions.)

Infringes or Violates Rights: You must not upload, post, or share any content that infringes or violates another person’s rights. This means no posting of content that is protected by copyright, patent, trademark, trade secret or other proprietary rights without permission, and no violation of privacy or publicity rights of others. You are responsible for ensuring you have the rights to any content you use on the platform (including in AI prompts).

False or Misleading, or Fraudulent Conduct: You must not use the Service to impersonate any person or entity, or misrepresent your identity or affiliation. Do not attempt to defraud others on the platform (e.g., by providing false information, or by soliciting money or personal information under false pretenses). Any fraud or attempted fraud may result in termination and reporting to authorities.

Harassment or Harm: You may not use the Service to transmit or share any content that is defamatory, libelous, harassing, threatening, hateful, abusive, or that could reasonably be seen as harmful or objectionable. This includes hate speech, offensive slurs, or any content that targets individuals or groups in a derogatory manner. Treat other users with respect and professional courtesy. Harassment, bullying, or abuse of any kind is prohibited.

Obscene or Illegal Content: Do not use Adzi to send or store any obscene, pornographic, indecent, or illegal content. Content involving exploitation of minors, human trafficking, or any other criminal activity is strictly forbidden and will be reported to law enforcement.

Malware and Security Violations: You must not introduce viruses, Trojan horses, worms, logic bombs, or any other malware or harmful code into the Service. You also must not attempt to gain unauthorized access to the Service or its systems, or bypass any security measures. No hacking, scanning, or testing vulnerabilities of our systems is allowed. Any attempt to attack or disrupt the Service (e.g., via denial-of-service attack or similar) is strictly prohibited.

Interference with Operation: Do not use the Service in a manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of the Service. This includes not engaging in excessive usage beyond what is permitted by your plan (except with our consent), not spamming others with unsolicited content, and not using automated means to use the Service beyond the provided interface.

Circumvention of Limits: Do not attempt to circumvent or bypass any usage limits, restrictions, or controls that we have placed on the Service. For example, if your plan limits you to a certain number of AI queries, you should not create multiple accounts or use technical measures to evade those limits. Similarly, do not attempt to access areas of the Service or data that you do not have permission to access.

Reselling or Commercial Misuse: You may not resell or commercially exploit access to the Service (or any content or features of it) without our prior written consent. The Service is for your personal use only. Using the outputs or content from the Service for running your own competing service, or falsely implying that content generated by Adzi is your own product, is prohibited.

Disrupting Others’ Experience: You must not engage in behavior that interferes with or disrupts the normal flow of dialogue or interaction on the platform. This includes not only technical disruption but also spamming message boards, excessively contacting other users with unsolicited offers, or any behavior that significantly detracts from other users’ experience. We reserve the right to moderate, limit, or block behaviors that we determine are disruptive.

Violation of Third-Party Terms: Because our Service integrates third-party services (like payment processors, AI APIs, etc.), you must not use Adzi in ways that cause us to violate those third-party terms. For example, if OpenAI’s policy prohibits certain content in AI queries, you should not attempt to generate such content via our AI Assistant. Violation of third-party terms can jeopardize our partnerships and will be treated as a violation of these Terms.

Use in Prohibited Regions: You may not use or access Adzi if you are located in any country or region subject to comprehensive sanctions or embargoes by the U.S., EU, or other applicable government (this includes, for example, North Korea, Iran, Syria, Cuba, the Crimea region, Russia and any other territory restricted by law). We also do not permit use by individuals on government-maintained prohibited party lists (e.g., the U.S. Treasury’s Specially Designated Nationals list). If we determine that you are using the Service from a prohibited region or are a prohibited party, we will terminate your access immediately without refund and may report such use to authorities.

This list of prohibited uses is not exhaustive. Any conduct that we, in our discretion, believe violates the spirit of these Terms or harms our users, community, or platform may result in enforcement action. We reserve the right to monitor usage of the Service (in accordance with our Privacy Policy and applicable law) and to investigate any suspected violation of this Section or any other part of these Terms. Enforcement actions may include warnings, content removal, suspension or termination of accounts (Section 10), and involvement of law enforcement if necessary.

If you become aware of misuse of the Service by any person, please contact us to report it. We appreciate your cooperation in keeping Adzi a safe and trustworthy environment for all users.

8. Third-Party Services and Integrations

Adzi integrates with or links to various third-party services to deliver certain functionality. By using our Service, you acknowledge and agree to the following:

External Platforms: Some features (such as payment processing, AI processing, etc.) rely on external platforms and APIs. For example, we use Stripe/PayPal/etc. for payment processing, and third-party AI providers for the AI Assistant. Each of these services has its own terms and privacy policies, which may apply to you when you use their features via Adzi. We are not responsible for the terms or actions of these third parties.

Data Sharing: When you use a feature integrated with a third party, we will share data as needed for the feature to work. For instance, if you use the AI Assistant, your queries may be sent to an AI API. By using those features, you consent to the transfer of your data to those third parties and agree that the third parties can process it pursuant to their policies. We try to limit data shared to the minimum necessary (see Privacy Policy for details).

No Control: We do not have control over the uptime, reliability, or functionality of third-party services. Therefore, we make no warranties or guarantees regarding the availability or performance of those integrations. You agree that Adzi is not liable for damages arising from the failure of any third-party tool or service. We will, however, make reasonable efforts to help restore functionality or find alternatives in the event of a third-party failure.

Compliance with Third-Party Terms: You agree to use integrated third-party services in compliance with their terms of use. If a third-party provider (like an AI API) has acceptable use rules, any violation of those through Adzi is also a violation of our Terms. For instance, trying to get the AI to generate disallowed content violates the AI provider’s policies and ours. We may be required to take action (like removing content or suspending accounts) if we receive complaints or notices of violations from these third-party providers.

Third-Party Content and Links: The Service or users might provide links to third-party websites or resources. Such links are provided for convenience only. We do not endorse and are not responsible for third-party content, sites, or resources. If you access any third-party website or service from Adzi, you do so at your own risk, and you understand that these Terms and our Privacy Policy do not apply to your use of those external sites. You release us from any liability arising from your use of any third-party website, service, or content.

While we value the added functionality these third parties provide, any issue arising from their services should be addressed with those third parties. However, we welcome feedback and will try to assist you if possible (for example, if a payment processor double-charged you, we’ll help coordinate a fix).

9. Privacy and Data Security

Your privacy is important to us. Our collection, use, and disclosure of personal information in connection with the Service are described in our Privacy Policy, which is incorporated into these Terms by reference. By using Adzi, you agree that we can process your personal data in accordance with our Privacy Policy and applicable data protection laws (including the EU General Data Protection Regulation (GDPR) for users in the EEA, and equivalent laws in other jurisdictions). If you do not agree with our Privacy Policy, do not use the Service.

For more details on how we handle personal data, including rights you may have (like the right to access or delete your data), please review our Privacy Policy.

10. Termination and Suspension

10.1 Termination by You: You are free to stop using Adzi at any time. You may delete your account or cancel services as described in Section 6. If you wish to permanently close your account, you may contact us to request deletion of your account and personal data (note that certain data may be retained for legal or internal business reasons as explained in our Privacy Policy). Termination of your account will be effective once we process your request, at which point you must cease all use of the Service. Keep in mind that even after deletion, residual copies of your content or communications may remain in our backups or may have been shared with others third-party providers.

10.2 Termination or Suspension by Us: We may suspend or terminate your account or access to any part of the Service immediately, without prior notice under certain circumstances, including but not limited to :

Violation of Terms: If you breach any provision of these Terms or violate any applicable law or regulation in connection with your use of the Service (for example, engaging in prohibited conduct in Section 7, or failing to pay fees when due).

In cases of less severe violations or to investigate suspected issues, we may choose to suspend your account or restrict certain features in lieu of termination. Suspension may be lifted once the issue is resolved to our satisfaction, but we are not obligated to reinstate accounts.

10.3 Effect of Termination: Upon termination of your account for any reason: (a) Your right to access or use the Service will immediately cease - we may deactivate or delete your account and all associated data, and you must stop using the Service; (b) Any licenses or rights granted to you in these Terms will end; (c) You will not be entitled to any refunds of fees for the unused portion of your subscription or services, except as required by law or explicitly provided in these Terms (for example, if we terminated without cause, Section 6 provides for pro-rated refunds; if you violated the Terms, no refund); (d) You remain responsible for any outstanding payments owed up to the date of termination - if any fees were incurred prior to termination, we may charge those or invoice you and pursue collection if needed.

Termination of your account does not relieve you of liability for your actions prior to termination. Any breach of these Terms that occurred, any indemnification obligations, or any harm caused to us or others may still be pursued by us even after your account is closed. Likewise, certain provisions of these Terms survive termination (see Section 18 (“Survival”) below).

We also reserve the right to terminate all or part of the Service itself at any time (for all users) if, for example, we cease operations or discontinue a particular product. If we do so, we’ll endeavor to provide notice and potentially offer refunds for unused portions of subscriptions as appropriate.

10.4 Post-Termination Access: If your account is terminated or suspended, you must not access the Service under any other account or attempt to create a new account without our permission. Doing so may constitute unlawful trespass or unauthorized use. We reserve the right to use any technical means to enforce termination (such as blocking IP addresses, device identifiers, or email domains associated with you).

10.5 Survival: Any section of these Terms which by its nature should survive termination (such as limitation of liability, indemnification, dispute resolution, and others as listed in Section 18) will remain in effect even after your access to the Service ends.

11. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE.” Your use of the Service and any Service Content is at your own risk. To the maximum extent permitted under applicable law, the Company disclaims all warranties and conditions, express, implied, or statutory, regarding the Service, the Service Content, and any results obtained from the Service. This includes, but is not limited to:

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such jurisdictions, our warranties are limited to the extent permitted by law. If any warranty is legally required, we limit its duration to the shortest period allowed by law.

We strive to provide a great service, but there are many things we cannot promise. You assume full responsibility for your use of Adzi. The entire risk as to the quality and performance of the Service is with you. If you are dissatisfied with the Service, your sole remedy is to stop using it or to terminate any paid subscription as allowed under these Terms.

12. Limitation of Liability

To the fullest extent permitted by law, the Company and its directors, shareholders, affiliates, officers, employees, contractors, agents, partners, and licensors shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages whatsoever, or any loss of profits, revenues, goodwill, data, or other intangible losses arising out of or related to your use of (or inability to use) the Service. This limitation applies even if we have been advised of the possibility of such damages, and regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise).

In particular, and without limiting the generality of the foregoing, we and our affiliates will not be liable for:

Cap on Liability: To the fullest extent permitted by law, the maximum total liability of the Company and its affiliates (and our respective directors, shareholders, affiliates, officers, employees, contractors, agents, partners, and licensors) to you for all claims arising out of or related to these Terms or the Service, under any theory of liability, shall not exceed the greater of: (A) the total amount of fees you paid to us for the Service in the six (6) months immediately prior to the event giving rise to the claim, or (B) USD 100. If you have not paid any fees to us (for example, if you only used free features), our total liability to you shall not exceed USD 100.

This limitation is cumulative and not per-incident; multiple claims will not increase the cap.

Exceptions: Some jurisdictions do not allow the exclusion or limitation of certain damages. If laws applicable to you disallow any part of the above limitation of liability, then that part will not apply to you to the extent prohibited. In such cases, we will be liable only to the minimum extent required by law. Also, nothing in these Terms is meant to limit liability for death or personal bodily injury caused by our negligence, or for fraud or intentional misconduct, or any other liability that by law cannot be limited or excluded.

However, in any case, our liability will be limited to the greatest extent permitted by law. The limitations and exclusions in this Section 12 are fundamental elements of the basis of the bargain between you and us. The Service would not be provided to you without such limitations.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its parent, affiliates, and subsidiaries, and each of their respective directors, shareholders, officers, employees, contractors, agents, partners, and licensors (the “Indemnified Parties”) from and against any and all third-party claims, liabilities, damages, losses, judgments, awards, costs, and expenses (including reasonable attorneys’ fees) that arise out of or relate to (i) your use or misuse of the Service, (ii) your violation of these Terms or of any law or regulation, or (iii) your User Content or any content you provide through the Service, or (iv) your interaction with or reliance on any third-party.

This means you will defend the Indemnified Parties (at our request) and pay any settlement amounts or damages, fees, and costs finally awarded by a court or agreed to in a settlement for those claims. Examples of situations where you need to indemnify us include:

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case you will cooperate with us in asserting any available defenses). You agree not to settle any such matter without the prior written consent of the Company, if the settlement would impose any obligation on or admit any wrongdoing by an Indemnified Party or does not fully release the Indemnified Parties from all liability.

Your indemnification obligations shall survive any termination of your account or these Terms, meaning this duty continues even if you stop using Adzi.

14. Governing Law and Dispute Resolution

14.1 Governing Law: Except to the extent otherwise required by applicable law (such as local consumer protection laws that might mandate the application of your local law in some circumstances), these Terms and any dispute or claim arising out of or in connection with these Terms or the Service shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without giving effect to any conflict of laws principles that would result in the application of the laws of another jurisdiction.

International Use: We make no representation that the Service is appropriate or available in all locations. If you are accessing the Service from jurisdictions where certain content or use of the Service may be illegal, you do so on your own initiative and are responsible for compliance with local laws. Note that some countries’ laws might apply to you or your content regardless of what law we’ve chosen as governing law for the contract; you must ensure you don’t violate laws that apply to you.

14.2 We are committed to customer satisfaction. Most concerns or questions can be resolved quickly by contacting our support team. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service (a “Dispute”), you and the Company agree to first attempt to resolve the Dispute informally. You must first send a written notice of the dispute to us (via the contact information in Section 19), briefly describing the nature of your dispute and the relief you seek. We will attempt in good faith to negotiate a resolution. If the Dispute is not resolved within 30 days after our receipt of the notice, either you or we may then proceed to initiate arbitration as set forth below

14.3 Arbitration Agreement: If the initial dispute resolution efforts fail, you and the Company agree that any Dispute (except those expressly exempted below) shall be resolved through final and binding arbitration on an individual basis. This means that you and the Company are waiving the right to a trial by court (including a trial by jury) and the right to participate in a lawsuit or class action in court.

  1. Arbitration Procedure: The arbitration will be administered by a neutral arbitrator and conducted in a confidential manner. Unless otherwise required by law, the arbitration shall be administered by an established arbitration institution. (For example, we may agree to use the International Chamber of Commerce (ICC), or any other reputable arbitration body.) If the parties cannot agree on an arbitrator or arbitration institution, a court of competent jurisdiction may appoint the arbitrator pursuant to the governing arbitration law. The arbitration will be conducted in the English language. The arbitrator’s award will be in writing and provide reasons for the decision, and will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
  2. Seat and Venue: The seat (legal place) of arbitration shall be Cyprus, unless otherwise mandated by law (or unless you and we mutually agree to a different location). However, the parties may choose to conduct proceedings remotely or in another mutually convenient location. The decision can be rendered based on submissions without a physical hearing if both parties agree or if the arbitration rules allow.
  3. Fees: Each party will be responsible for paying any arbitration filing, administrative and arbitrator fees in accordance with the rules of the chosen arbitration institution.
  4. Authority of Arbitrator: The arbitrator shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement (including any claim that all or part of this arbitration agreement is void or voidable). The arbitrator will decide the rights and liabilities, if any, of you and the Company. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator has the authority to grant motions dispositive of all or part of any claim and to award monetary damages and any non-monetary remedy or relief available to an individual under applicable law, the arbitration rules, and these Terms. The arbitrator’s award can be confirmed and enforced in any court of competent jurisdiction.
  5. Confidentiality: The arbitration proceedings, including any decision or award, shall be confidential. Neither you nor we will disclose the existence, content, or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award.
  6. Exceptions: This arbitration clause does not require arbitration of the following types of claims: (a) Small claims matters that qualify to be brought in a small claims court of competent jurisdiction (as long as the matter remains in that court and on an individual (non-class) basis); (b) Claims for injunctive or equitable relief regarding intellectual property (for example, claims of misuse or infringement of our intellectual property, or your content rights) - either party may seek such relief in court; and (c) any other claim that by law cannot be required to be arbitrated.

By agreeing to arbitration, both you and the Company are also waiving the right to a jury trial for all claims, except as provided above.

14.4 Jurisdiction and Venue for Litigation. To the extent that the arbitration agreement in this Section 14 does not apply (for example, if you validly opt out, or for disputes that fall under the exceptions above, or if a court of law determines that it is not enforceable), you and the Company agree that any judicial proceedings (other than small claims actions) will be brought in the competent courts of the Republic of Cyprus (or another jurisdiction that we both agree on in writing). Both you and the Company consent to venue and personal jurisdiction in such courts, and you and the Company waive any objection that such courts constitute an inconvenient forum. If you are a consumer in the EU or certain other jurisdictions, you may additionally be entitled to bring actions in your country of residence under applicable consumer protection laws.

NOTICE TO U.S. USERS:  This Section 14 (Dispute Resolution and Arbitration) includes a class action waiver and an agreement to arbitrate, which may be enforced under the Federal Arbitration Act and is intended to be broadly interpreted. If you are a US consumer, please be aware that by agreeing to these Terms, you may be waiving rights you would have to litigate in court and to certain remedies or to participate in class actions. These provisions will, however, not apply where prohibited by law.

14.5 Nothing in this section limits mandatory consumer rights under applicable law.

15. Force Majeure

The Company shall not be liable for any delay or failure in performance of the Service caused by circumstances beyond our reasonable control (“Force Majeure”). Force Majeure events include, but are not limited to: natural disasters (e.g., earthquakes, hurricanes, floods), acts of God, fire, epidemic or pandemic, war, terrorism, civil unrest, strikes or labor disputes, power or internet outages, failures of third-party service providers or telecommunications networks, governmental actions (e.g., lockdowns, sanctions, new regulations), or any other events not within our reasonable control.

During a Force Majeure event, our obligations under these Terms will be deemed suspended to the extent that our ability to perform is affected. We will make reasonable efforts to mitigate the effects and resume full performance as soon as feasible. However, we will not be liable for any failure or delay in providing the Service due to such events.

If a Force Majeure event continues for an extended period (for example, more than 30 days) and fundamentally frustrates the purpose of the Service or these Terms, either you or we may terminate the affected services upon written notice to the other. If the Service is terminated due to a Force Majeure event, we will refund any prepaid fees for the period during which the Service could not be provided (on a pro-rata basis) that remain unused as of the termination date, provided that if our ability to process refunds is also impacted by the Force Majeure event, there may be a delay in issuing refunds until we are able to do so. This section does not excuse your obligation to pay for services already provided or for charges incurred prior to the Force Majeure event.

16. Changes to Service

We reserve the right to modify, update, or discontinue the Service (in whole or in part) at any time, with or without notice. Adzi is an evolving platform, and we may add or remove features, revise the functionality, or adjust how the Service operates. For example, we may introduce new tools, change the interface, upgrade our algorithms, or sunset parts of the Service that are outdated or underutilized. We may also impose limits on certain features or restrict access to parts or all of the Service.

If any such modification or discontinuation is material and affects a service or feature you have paid for, we will endeavor to provide advance notice and an explanation (e.g., via email or a notice within the website(s)). In cases where a feature you have paid for is removed or significantly degraded and no comparable alternative is provided, we may offer a remedy such as a partial refund or alternative service, at our discretion. However, we have no obligation to maintain any particular feature or aspect of the Service as we continually improve and adapt our offerings.

You agree that the Company shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service or any part of it. Your only remedy if you are dissatisfied with any changes is to stop using the Service or, if you have a subscription, to cancel it. We encourage you to stay informed about our latest features and updates through our website or release notes.

17. Changes to Terms

We may revise these Terms from time to time. If we make a material change, we will notify you by updating the “Last Updated” date at the top of the Terms and, when required by law or deemed appropriate, by providing additional notice (such as via email or a prominent announcement within the Service). Any changes will be effective when they are posted unless a later effective date is specified. In some cases, for significant changes, we might specify that the changes will become effective at a future date and that your continued use after that date constitutes acceptance.

It is your responsibility to review these Terms periodically. We will note the effective date of the latest version at the top for your reference. If you do not agree with any amended Terms, you must stop using the Service and cancel any subscriptions before the changes take effect. If you continue to use Adzi after the new Terms come into effect, you will be deemed to have accepted the revised Terms.

18. Miscellaneous

Entire Agreement: These Terms (together with the Privacy Policy and any other policies or guidelines incorporated by reference) constitute the entire agreement between you and Findmy LLC regarding your use of Adzi. They supersede all prior or contemporaneous understandings or agreements, whether written or oral, regarding the subject matter. Any additional or different terms you seek to impose (for example, through a purchase order or in correspondence) are objected to and will not apply unless expressly agreed in writing by an authorized representative of the Company.

Severability: If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect. The invalid provision shall be deemed modified to the least degree necessary to remedy the invalidity while retaining as much of the original intent as possible.

Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of that right or provision. No waiver of any term shall be deemed a further or continuing waiver of that term or any other term. Any waiver must be in writing and signed by an authorized representative of the Company to be effective.

Assignment: You may not assign or transfer these Terms or any of your rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms (in whole or in part), or any of our rights and obligations, at any time without notice or consent. For example, this could occur in connection with a merger, acquisition, sale of assets, or by operation of law. These Terms will bind and inure to the benefit of the parties and their respective permitted successors and assigns.

No Third-Party Beneficiaries: These Terms are for the benefit of you and us, and not for any other person. No third party shall have any rights to enforce any provision of these Terms, except as expressly provided (for example, Indemnified Parties as defined in Section 13 may invoke the indemnification clause).

Relationship of Parties: You and the Company are independent contracting parties. These Terms do not create any agency, partnership, joint venture, or franchise relationship. You have no authority to bind or obligate the Company in any manner.

Headings: Section titles and headings in these Terms are for convenience only and have no legal or contractual effect.

Interpretation: In these Terms, the words “include” or “including” mean “including but not limited to.” Any examples given are illustrative and not exhaustive.

Language: These Terms are written in English. If we provide a translation, it is for convenience, and the English text will govern in case of any conflict or ambiguity.

Export Controls: You agree to abide by U.S. and other export control and sanctions laws. You shall not export or re-export any software or technical data from the Service except in compliance with such laws, nor may you permit any third party to access the Service in violation of any U.S. embargo, prohibition or restriction.

Contact and Notices: You agree that we may send you notices by email to the address associated with your account, by postal mail to any address you have provided, or by posting on our website(s) or via the Service. You are responsible for keeping your contact information up to date. Official notices to us (e.g., legal summons or claims) should be sent to our registered agent or mailing address as provided in Section 19.

Survival: Provisions of these Terms that by their nature should survive termination (including disclaimers, limitation of liability, dispute resolution, and others explicitly stated as surviving) shall survive the termination or expiration of these Terms.

19. Contact Information

Contact Us: If you have any questions, concerns, or comments about these Terms or the Service, or need to contact us for any reason (including to provide any notices under these Terms), you may reach us as follows:

VELRIO LIMITED

Prodromou, 75, ONEWORLD PARKVIEW HOUSE, Floor 4, 2063, Nicosia, the Republic of Cyprus

Email: [email protected]

We will do our best to respond to inquiries within a reasonable time. Please include your name, contact information, and the details of your request or question when contacting us.

Thank you for reading these Terms.